"Thank you SINCERELY for all of the contact emails regarding the status of our order! Such a beautiful presentation inside the box, too - wow. Au Lit Fine Linens really is the pinnacle of quality and class on all accounts. I so enjoyed viewing your mum's story online as well as your helpful information videos. Thank you, again, so much Joanna. We couldn't be happier."
— Judy and John, Cobourg
"Wow, what amazing customer service, thank you!! This was my first experience with Au Lit and I would not hesitate to shop with you again."
— Jen, Etobicoke
"Thank you so much. It has been such a pleasure to experience such great service. Service as you know is almost extinct."
"I just wanted to let you that the Au Lit Firm pillow I purchased from you is heavenly! I thought it was a little too firm at first but it has great support for side sleeping and as you mentioned it's softening a little. Thanks for your advice! It really influenced my choice."
"I wanted to let you know that I'm delighted with the quality - now I feel like I sleep in a bed equal to or even better than a five star hotel! I was even able to get custom made pillowcases for my trusty Tempur pillow - it’s nice that after all those years the pillowcase now fits properly. I'm very happy with everything and am sure I will order from Au Lit in the future."
— Simon, Vancouver
"I visited your establishment, earlier this afternoon. I just wanted to comment on the warm and homey atmosphere in the store. Jody...is upbeat, has good sense of humour, very knowledgeable, and has excellent interactive skills. She also gave me some valuable information on how to look after my purchases. Along with the décor, Jody made my first purchasing experience at your store most rewarding and memorable one. I will definitely tell others, and I hope to be visiting again in the near future."
"I recently purchased a sheet set from the 410tc Percale collection in Milk. And I must say, they are more like sunlight and clouds than sheets! I wish there were more companies in Canada making products of this quality. Viva l'Italia!"
— Holly, Winnipeg
"In this fast paced life, it is so refreshing to experience such a pleasant shopping experience...the quality of the product AND the knowledge and attentiveness of a special salesperson."
"I want you to know how much I LOVE my new duvet. It is just perfect. Thank you for all your advice...You were absolutely right that the “light” Tremblant would be plenty warm. My kids laugh at me because I describe it as “sleeping surrounded by a cloud”!!"
"Your mail with enclosed swatch arrived today in an impressive presentation. I quite like the pattern, and will be considering it when I order my duvet cover in the new year. In the meantime, my new Mt. Tremblant duvet, which I received earlier this month, is such a quality product, and I am thrilled with it!"
"I visited Au Lit twice in the past week to update my bedding. The saleswoman who assisted me was knowledgeable, patient and accommodating. She was able to guide me in making a purchase of sheets, pillows, pillow cases, shams and a duvet cover. She educated me on duvets, fabric, weaves and maintenance.
Au Lit carries beautiful products but what I walked away with was much more than that. What I’ll remember is the shopping experience."