Shipping is available only within Canada and the United States. Free standard shipping will automatically be applied in the cart, if your purchase is over $250 before taxes. Free shipping only applies to online products. It does not apply to furniture or lighting.
Your order will ship within 5-7 business days, provided all items are in stock. You will be notified as soon as your order has shipped out, and given a tracking number. If we need to custom order anything for you, we will let you know our earliest delivery time. Arrival times vary depending on your shipping location. A signature is required for delivery of all shipments, unless otherwise noted.
Canadian customers are subject to pay all applicable taxes. Orders are shipped via Canada Post unless otherwise specified.
Please be aware that customers in the U.S will bear the sole responsibility for any taxes and duties your local customs office may charge. We are required by law to disclose the full value of the package contents and cannot alter this value. While we can't give exact estimates about how much duty you will pay, here are some approximate duty rates into the U.S, which will give you an idea of what to expect:
- Cotton bed linens (sheets, duvet covers, pillow cases, etc): 6.7%
- Down/feather pillows & duvets: 4.4%
- Synthetic pillows: 6%
- Synthetic duvets: 7.3%
With a favourable exchange rate and not having to pay state sales tax for cross-border shipping, you're still likely to come out ahead!
Should you refuse any shipment from Au Lit Fine Linens, you are still responsible for the original shipping costs as well as any duties, taxes and customs charges incurred. This amount will be subtracted from your merchandise refund. U.S orders are shipped via Canada Post/USPS.
Please Note: We cannot be held responsible for Custom's actions (damage, duties, fees, etc) upon opening your package, as well as any associated costs of returning the package to us.
PICK UP IN STORE
If you choose to pick up your items in store, an email notification will be sent to you when your order is ready. To select this option, you must input a billing and shipping address during checkout, but on the following page of the checkout, you will be able to select 'Pick up in store' as the shipping method.
REGISTRY AND WISHLIST ORDERS
If you are making a purchase from a registry or wish list, please note that all of the registrants' gifts will be held at our Yonge Street location until after their wedding. We recommend you select "Pick up in Store" as your shipping method on the final page of the checkout.
Sales tax will be applied automatically during the checkout process. Taxes are based on the country and province/state where the items are being shipped.