RETURN POLICY

At Au Lit Fine Linens, we stand by our products and want our customers to enjoy their linens as much as we do. To avoid having to return merchandise, you may request a fabric swatch before making your purchase.

We offer refunds, on stock items only, within 7 days of purchase and exchange or credit note within 30 days of purchase. After inspecting to ensure all items meet our acceptable standard for return, payment will be refunded or credited, excluding shipping charges and a 10% re-stocking fee. For hygienic reasons, we cannot accept returns on items that are not in perfect condition and in their original packaging. We do not accept items that have been washed or used.

Due to hygiene reasons, we do not accept returns on any duvet, pillow or related product.

The cost of shipping any items returned to Au Lit Fine Linens will be paid by the customer.

We do not offer refunds on any custom orders, which include custom measurements, custom stitch colours and non-regular stock items.

Please return your packages with a copy of your receipt to:

RETURNS
AU LIT FINE LINENS
2049 YONGE STREET
TORONTO, ONTARIO
M4S 2A2